Here at One World Meat Co, we guarantee 110% satisfaction on each and every order. In order to ensure that our product arrives to you in optimal condition, we securely pack your order in a tailored cooler. For added protection, the cooler is then placed in a corrugated shipping box to minimize any unforeseen effects of the shipping process on your order.

All One World Meat Co. orders are shipped in coolers and include gel packs and/or other elements to keep you order perfectly temperature-controlled. However, to guarantee the integrity of our product and avoid extended time in transit, we will not ship orders over weekends. Orders whose shipping would overlap with the weekend—2-day deliveries after 11 AM PST Wednesday, and overnight deliveries after 11 AM PST Thursday –will be shipped out the following Monday. Additionally, note that orders must be placed before 11 AM PST for the order to be shipped out that same day. Orders placed after that time may be shipped out the next day. We take these measures to make sure your order arrives with the best possible quality for an exception experience.

The brands we source raise cattle on a corn and grain fed diet for over 300 days. This vegetarian diet excludes any use of hormones, antibiotics and beta agonists unless otherwise noted.

• Brandt Beef-The True Natural is raised exclusively by the Brandt family.  All animals are hormone free, beta agonist free, corn fed for over 350 days without antibiotics by feed, water, and injection.

Our chef and butchery team identify the length of aging by cut, breed and numerous other factors that will contribute to the performance of each cut.

As long as our fresh beef is placed in the freezer within original air tight packaging and before the “best by date”, our beef may be kept at a steady freezing temperature from 12/18 months.

We currently ship to all 50 United States and Puerto Rico. We can also ship to Canada under special circumstances. Please contact customer service at 1-866-912-3552 for more information or to schedule a Canadian order.

We ask you to notify us of concerns or questions by the next business day. Our “Promise of Excellence®” is your assurance of quality. If we fail to live up to any aspect of our guarantee*, we will replace your order or issue a gift card, provided you notify us (weekdays 9am to 5pm PST) the next business day after receipt of your order. PLEASE NOTE: *If a valid shipping address is not provided, One World Meat Co. is unable to uphold its 110% satisfaction.

We ship all our products with two-day or one day delivery. If any product is delayed in reaching you and is no longer cool to the touch, please contact our online support team at 1-866-915-3552

We recommend scheduling delivery when someone will be present to receive the delivery. However, we have instructed FedEx to release packages whenever safe to do so.

For multiple-address orders, please contact on line customer service department at 1-866-912-3552 and they will assist you with your order. Or you may place one order at a time in our online ordering system.